Privacy Policy

CoachKarma.com website is owned by Toi 2 Group, which is a data controller of your personal data. We have adopted this Privacy Policy, which determines how we are processing the information collected by CoachKarma.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using CoachKarma.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the CoachKarma.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@coachkarma.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@coachkarma.com.

Disclaimer Statement

1. Scope and Purpose

This Privacy & Disclaimer Statement (the “Statement”) governs the collection, use, and disclosure of personal information by Toi 2 Group dba CoachKarma.com (“Coach,” “we,” “our,” or “us”) and establishes the limitations of liability and disclaimers applicable to all current and prospective clients (“you” or “Client”) engaging with our services, whether through this website, electronic communications, intake documents, or in-person sessions (collectively, the “Services”). By accessing or utilizing our Services, you acknowledge and agree to the terms set forth herein.

2. Privacy and Confidentiality

• Information Collected: We may collect personally identifiable information, including but not limited to your name, contact details, background information, and matters you choose to disclose in coaching sessions.

• Use of Information: Such information shall be used solely for the purpose of providing coaching services, improving service delivery, and maintaining communication with you.

• Confidentiality Commitment: Except as provided by law, we shall not disclose your personal information without your express consent. Confidentiality shall be preserved to the fullest extent permitted by law.

• Limitations: You acknowledge that confidentiality is not absolute. Disclosure may occur if:

  • Required by law, court order, or valid subpoena;

  • Necessary to protect your safety or the safety of others; or

  • In furtherance of compliance with applicable state or federal regulations.

3. Nature of Services & Disclaimer of Professional Relationship

• Non-Therapeutic Nature: Life coaching is a professional, motivational, and developmental service. It is not psychotherapy, counseling, mental health treatment, medical treatment, financial advice, or legal representation.

• No Attorney-Client or Doctor-Patient Relationship: Participation in coaching does not establish an attorney-client, doctor-patient, or fiduciary relationship. The Coach is not providing medical, psychiatric, psychological, therapeutic, legal, or financial services.

• Independent Judgment: All decisions you make as a result of coaching sessions are your sole responsibility. You are encouraged to seek independent legal, medical, psychological, or financial advice from duly licensed professionals as appropriate.

4. Limitation of Liability

• No Guarantees: The Coach makes no guarantees, warranties, or representations regarding outcomes, results, or achievements that may arise from use of the Services. Success is subjective and dependent upon your individual commitment, application, and circumstances.

• Indemnification: By engaging in coaching, you agree to hold harmless, indemnify, and release the Coach, their employees, agents, successors, and assigns from any and all claims, liabilities, damages, costs, or expenses (including attorney’s fees) arising out of or related to your participation in the Services.

• Limitation of Damages: To the fullest extent permitted by law, the total liability of the Coach for any claims relating to the Services shall be limited to the amount of fees actually paid by you for the Services giving rise to such claim.

5. No Guarantee of Privacy Over Internet Communications

While reasonable security measures are employed, communications via email, text, videoconference, or other electronic means are subject to inherent risks of unauthorized access, interception, and disclosure. By engaging in such communications, you assume the risk of potential breaches beyond the Coach’s reasonable control.

6. Governing Law & Venue

This Statement and all disputes arising under it shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict-of-law principles. Any dispute shall be brought exclusively in the state or federal courts located within Atlanta, GA.

7. Amendments

We reserve the right to amend this Statement at any time without prior notice. Continued use of the Services after such amendment constitutes acceptance of the revised terms.

8. Acknowledgment

By engaging in coaching services, you affirm that you have read, understood, and voluntarily agree to the terms of this Privacy & Disclaimer Statement.

Disclaimer: This document is provided for general informational purposes to protect our Coaches and clarify the scope of Services. It does not constitute legal advice. Clients should seek independent legal counsel for advice regarding their individual circumstances.